Overview: Key Company Information
The table below summarizes what you need to know when working with DiamondBuyersIntl.com While they are relatively new to the industry, they don’t have any complaints, offer a 30 day return period, and provide an insured shipping pack.
BBB Rating: An A+ BBB rating pretty much speaks for itself. No unresolved issues, and no complaints even about working with them.
Requesting a Pack
Simple form to receive a complete diamond selling kit
We found DiamondBuyersIntl.com pack feature to be the most convenient shipping method. They send you a certified pack insured for up to $5,000. There is no need for you to make a special trip to FedEx or your local post office. If you’re unable to travel anywhere to sell your diamonds, this is definitely the option for you.
We really like the fact that they provide a free bubble mailer for extra protection during shipping. Not only can you pack your valuables in the plastic bag and FedEx mailer, but you’ve got an extra layer of protection with the padded mailer.
The instructions are clear and pretty simple. Just list everything you’ve included in the package and drop the prepaid mailer in any FedEx box. No postage is required, as they’ve already put a prepaid label on the outside of the FedEx shipping folder.
After requesting a blind quote for our average diamond, DiamondBuyersIntl.com responded within the hour. Unfortunately, the quote was written in the body of an email with no additional information. However, on the phone, DiamondBuyersIntl.com has excellent customer service, which nearly makes up for the short email.
We like the 30-day guarantee that DiamondBuyersIntl.com offers allowing you 30 days to return payment, and they will return the valuables, no questions asked. The instant online approval option really takes care of this though, so you don’t need to jump through hoops to accept or deny the offer.
DiamondBuyersIntl.com has a clean website that is clean and easy to navigate. It’s very easy to figure out exactly how the process works, clearly describe what is needed in order to receive an accurate quote, and removes the uncertainty from the process. Their customer center allows you to easily track all of the shipments through FedEx so you know where your package is at all times. You can even view old transactions, request a new pack with one click, and of course accept or deny any offers that have been processed.
DiamondBuyersIntl.com has the best diamond shipment option, a user-friendly website, informative content, a 30-day guarantee, and a fast response rate. They can improve on their customer interaction but the customer service hotline and speedy quote makes up for this shortcoming. For these reasons, we awarded DiamondBuyersIntl.com 5/5 diamonds and recommend them as the online diamond buyer to work with.
The information above was accurate as of the posting date on March 31, 2014. We do not actively monitor changes to these, so some information may be out of date. We recommend confirming the information provided above before doing business with any of the companies listed.